Concepto
What Is a Security Awareness Program?
A cybersecurity awareness program is ongoing training that equips non-technical employees with the skills to identify threats and follow security best practices. It is not a one-time session: it is a continuous process of education, simulation, and improvement.
91% of cyberattacks begin with phishing and 95% of breaches involve human error. No technology can protect you if your employees click on a malicious link. Awareness transforms the weakest link into your strongest defense.
Contenido
Program Content
8 modules designed to cover the most common threats faced by SMEs.
01Cybersecurity Fundamentals
Core concepts: threats, vulnerabilities, and impact. Why security is everyone's responsibility. Building an organizational security culture.
02Phishing Identification
How to recognize phishing emails and red flags in communications. Social engineering techniques: pretexting, baiting, quid pro quo. Practical exercises.
03Secure Password Management
Creating strong passwords, using password managers, multi-factor authentication (MFA). Risks of password reuse.
04Safe Web Browsing
Identifying suspicious websites, safe downloads, using public Wi-Fi networks. SSL/TLS certificates and HTTPS.
05Mobile Device Security
Secure smartphone/tablet configuration, malicious applications, BYOD policies, protecting corporate data on mobile devices.
06Sensitive Information Protection
Information classification, handling confidential data, data leakage prevention. GDPR and personal data protection.
07Secure Remote Work
VPN and remote access, home office security, separating personal vs. corporate work. Secure video conferencing.
08Incident Response
What to do when you receive a suspicious email, who to report incidents to, escalation procedures. Do not attempt to resolve it yourself.
Metodología
Delivery Methodology
Kickoff & Assessment
Initial 2-3 hour session (on-site or online). Assessment of current awareness level. Program overview and expectations.
Initial Training
8 content modules (e-learning + live sessions). Short videos (5-10 min), verification quizzes, and practical case studies.
Simulation Launch
First simulated phishing campaign. Baseline measurement (initial click rates). Just-in-time training for those who fail.
Ongoing Reinforcement
Monthly micro-learning sessions (10-15 min), periodic new simulations, security newsletters, and updates on current threats.
Métricas
Metrics & Reporting
Dashboard with clear metrics to measure your team's progress.
<5%
Click Rate
% of employees who click on simulated phishing
>60%
Report Rate
% of employees who report the phishing attempt
<2h
Detection Time
How long it takes to report a phishing attempt
100%
Completion Rate
% of employees who complete modules
Ventajas
Benefits for SMEs
Cost-Effective and Scalable
Investment far lower than the cost of a security breach. Per-employee/month or annual model, scalable as the company grows.
Immediate Risk Reduction
Visible results within the first 4-8 weeks. Dramatic drop in phishing click rates and increase in threat reporting.
Regulatory Compliance
Required by ISO 27001, ENS, and GDPR. Training certificates for audits with documented records.
Minimal Disruption
Training on flexible schedules. Short modules that do not impact productivity. Asynchronous e-learning available 24/7.
Designed for Non-Technical Staff
Plain language without technical jargon. Everyday examples. Practical rather than theoretical approach.
Security Culture
Security becomes part of the organizational culture. Empowered and accountable employees.
FAQ
Preguntas Frecuentes
It is designed specifically for SMEs with 10 to 250 employees. The content, language, and examples are tailored to the reality of small and medium-sized enterprises: tight budgets, small IT teams, and the need for quick results.
Initial training requires approximately 4-6 hours spread over 2-3 weeks (30-45 minute modules). After that, ongoing maintenance requires 10-15 minutes per month with micro-learning sessions and simulations. Minimal impact on productivity.
Yes. The program is available in a 100% online format: e-learning modules, automated simulations, and remote reporting. We also offer a hybrid format with an on-site kickoff and online follow-up.
They receive immediate just-in-time training explaining what they should have detected. There are no penalties: the goal is to educate. Employees who fail repeatedly receive additional reinforcement modules.
With clear metrics: simulation click rate (target <5%), report rate (target >60%), module completion, month-over-month evolution, and industry benchmark comparisons. Quarterly reports for management.
Yes. We provide individual attendance and completion certificates, training records with dates and content, and simulation evidence. Everything is documented to comply with ISO 27001 (7.2), ENS (mp.per), and GDPR.
Initial results are visible within 4-8 weeks. Typically, phishing click rates decrease by 50-70% within the first 3 months. A strong security culture is consolidated between 6-12 months with continuous training.
Yes. Phishing simulations, micro-learning sessions, and materials are updated monthly with the latest threats. If we detect a phishing campaign targeting your sector, we incorporate it immediately.
Explore more services
Ready to protect your business?
Request a free initial assessment and discover how we can strengthen your organization's security. No obligation.
Contact Now